Every LIC policy comes with a stack of documents. Knowing which is which — and where to find each one — saves you hours when you need a claim, loan, or tax filing.
The Essential LIC Documents
1. Policy Bond
The main document — a printed booklet showing the policy number, plan, Sum Assured, term, premium schedule, nominee, and terms & conditions. Your name appears in big on the cover. Keep it safe — you need it for any claim or loan.
How to get a duplicate: if lost, submit a duplicate policy request with indemnity bond + public notice at your branch.
2. Premium Receipts
Issued on every premium payment (or, for yearly mode, once a year). Available both in physical and digital (LIC portal) format. Useful for 80C tax filing — keep them for at least 8 years.
3. Proposal Form
The form you filled at purchase — has your personal details, health declaration, nominee info. Held by LIC; you can request a copy if needed for record correction.
4. NEFT / ECS / NACH Mandate
The auto-debit authorisation. Critical for keeping the policy alive if you pay via bank mandate — update your bank account details with LIC when you change banks.
5. Bonus Statement
Annual statement from LIC showing the vested bonus on your policy as on 31 March of the year. Available in your customer portal or sent by post.
6. Premium Receipt (Annual / 5-year)
If you've paid premiums in advance, LIC issues a receipt acknowledging the lump deposit.
7. Discharge Form (Form 3825)
Signed by the policyholder on receiving the maturity claim. Confirms you got the money and closes the policy in LIC's books.
8. Loan Statement (Form 537)
When you take a policy loan, LIC issues a loan ledger with the principal, interest, and repayment history. Useful for tracking and IT purposes.
9. Form 15G / 15H (for tax)
Submit annually to LIC if you want them to NOT deduct TDS on FD interest or on policy loan interest. (FDs with LIC — LIC also offers FD-like plans like LIC HFL's monthly income scheme.)
10. Grievance Redressal Form
For any complaint — incorrect data, claim delay, agent misbehaviour. Submit at branch or online; LIC must respond within 15 days.
Digital Document Storage
All LIC customers can access a digital copy of most documents on the customer portal (LIC website → Customer Zone → Login). This is the easiest way to keep your documents safe and accessible — scan the original bond once and keep it on cloud storage.